We handle requests by phone so we can give you steps while you are on the line. There are no forms on this site. Call, describe what you see and we will take it from there.
Ways to Reach Us
- Phone: (844) 950-6900, open 24 hours every day.
- Address: 4421 Roosevelt Boulevard, Middletown, OH 45044.
- Email: [email protected] for non urgent questions.
If water is moving or a ceiling is sagging, call. Email is slower and is not monitored like the phone line.
What to Have Ready When You Call
Quick list
- Your address and the room where the water is.
- The source, if you know it.
- When it started and whether it is still moving.
- Whether power is on in the wet area.
- Your insurance company name, if you plan to file.
You do not need all of this to call. The dispatcher will ask the rest.
What Happens After You Call
- The dispatcher gives you safety steps and asks about the damage.
- A crew is scheduled, with same-day response offered when available.
- The crew explains the scope and price before work starts.
- Extraction and drying begin on a written plan.
Contact questions
For anything urgent, call. Email is for general questions and is answered when the office is staffed.
The emergency line is answered around the clock, including weekends and holidays.
We serve Middletown, Trenton, Franklin and nearby communities in Butler and Warren Counties. Call to confirm your address.