Choose the page that matches your situation. Each one explains the first steps, how the work is done and what affects the cost.
Water damage comes in many forms, and the right response depends on the source. A broken pipe, a leaking roof and a backed up sewer each need different tools and different safety steps. The pages below are grouped by cause so you can find yours quickly.
If you are not sure which page fits, call the 24/7 line. The dispatcher will help you sort it out and send the right crew.
Shut off, extract and dry after a supply line splits inside a wall, ceiling or floor.
Details on burst pipe water damage →Thaw damage, split lines and soaked walls after a hard freeze in Butler and Warren County.
Details on frozen pipe water damage →Tank failures and fitting leaks that flood utility rooms, basements and nearby floors.
Details on water heater leak cleanup →Leaks under a concrete slab that lift flooring, warm floors and run up your water bill.
Details on slab leak water damage →Washing machine, dishwasher and refrigerator leaks that spread under floors and cabinets.
Details on appliance leak water damage →Clogged condensate lines and overflowing drain pans that stain ceilings and soak closets.
Details on ac leak water damage →Sink, dishwasher and supply line leaks that soak cabinets, subfloor and the floors around them.
Details on kitchen water damage →Sagging, stained or dripping ceilings from roof leaks and upstairs plumbing.
Details on ceiling water damage repair →Wind driven rain, lifted shingles and storm runoff that find their way inside your home.
Details on storm water damage →Large scale water from rain, rivers or overland flow, with extraction, safety checks and drying.
Details on flood damage cleanup →Sump pump failures, floor drain backups and seepage handled with extraction and full drying.
Details on basement water damage →Standing water, damp soil and wet joists under the house, dried and checked for moisture.
Details on crawl space water damage →Pumps, wet vacuums and extraction tools pull standing water out fast so drying can begin.
Details on water extraction →Air movers, LGR dehumidifiers and daily readings that dry wet framing, walls and floors.
Details on structural drying →Contaminated water from drains and sewer lines, removed with protective gear and disinfected.
Details on sewage backup cleanup →Cupped, buckled or stained wood floors dried slowly to save boards before sanding or replacement.
Details on hardwood floor water damage →Extraction, pad replacement and drying that keep more carpet in the house and out of the dumpster.
Details on carpet water damage →Wet drywall, insulation and framing opened only where needed, dried and handed off for repair.
Details on wall and drywall water damage →Shops, offices and warehouses dried with minimal downtime planning and clear records.
Details on commercial water damage →Start with the source. If it is a pipe, go to the pipes and plumbing group. If it came from a storm, see weather and building envelope. Floors and walls pages help once the water is out and you are weighing repair options.
Many jobs involve more than one page. A burst pipe may need extraction, structural drying and drywall repair. The crew handles these as one plan.
Emergency situations are marked in the page title. If water is moving, do not wait. Call first and read second.
Each service page follows the ANSI/IICRC S500 standard for professional water damage restoration, so categories, drying goals and monitoring mean the same thing from one page to the next.
Scope and price are explained before work starts. We also record photos and readings that help you with any claim you choose to file.
We serve Middletown and nearby communities in Butler and Warren Counties. See our service area page for details, including Trenton and Franklin.
If you are unsure whether we serve your address, call. We will tell you right away.
Call right away when water is moving, a ceiling is sagging, a basement is taking on water or sewage is present. These are emergencies because the damage grows with every hour.
A stained wall, a musty smell or a soft floor can wait a day, but not a week. Hidden moisture keeps spreading, and mold can begin within a few days.
Not sure which category your situation fits? Call and ask the dispatcher.
Call (844) 950-6900Call the line and describe what you see. The dispatcher will point you to the right service.
Call (844) 950-6900Dispatch covers Middletown and the nearby Butler and Warren County communities along the Great Miami River, including Trenton and Franklin.