Last updated November 12, 2026. This policy applies to middletownwaterdamagepros.com and to calls made to our line.
Information We Collect
This site does not have forms, accounts or comment sections, so it does not collect personal information through the pages themselves. Basic technical data, such as browser type and pages viewed, may be recorded by our hosting provider in server logs.
When you call, we collect the details you share, such as your name, address, phone number and a description of the water damage. Calls may be recorded for quality and training purposes.
How We Use Information
We use call details to schedule and perform work, to follow up on your request and to improve our service. We do not sell personal information.
We may share necessary details with crews, plumbers or other trades who are working on your job, and with your insurer if you ask us to.
Third Party Content
This site loads fonts from Google Fonts and shows maps from Google Maps. Those services may receive your IP address and browser details when the content loads. Their own privacy policies apply to that data.
Your Choices
You can ask what information we hold about you or request that we delete it by emailing [email protected]. We will respond as required by applicable law.
If you do not want a call recorded, tell the dispatcher at the start of the call.
Contact
Questions about this policy can go to Middletown Water Damage Pros, 4421 Roosevelt Boulevard, Middletown, OH 45044, or [email protected].